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customer service
Shopping with Goddessy
- Security and Privacy
- Wholesale Information
Ordering and Shipping Information
- How to Place a Credit Card Order
- Order by Mail
- Payment Methods
- Sales Tax
- Back Order Policies
- Shipping Policies
- Your Order Confirmation Number
Account Information
Returns, Exchanges and Canceling
- Return and Exchange Policies
International Orders
Contact Us
Pourette Policies
Frequently Asked Questions
shopping with Goddessy
Security and Privacy
Goddessy (Secure Sockets Layer) to ensure that all information you are transmitting
to us is encrypted. To verify that that your browser is using SSL, look for a LOCK ( ) symbol at the bottom of
your browser. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent
charges. If your bank does hold you liable for any of this $50.00, Pourette Manufacturing will cover the entire
liability for you, up to the full $50.00. Goddessy will only cover this liability if the unauthorized use of your
credit card resulted through no fault of your own from purchases made at Pourette Manufacturing while using the
secure server. Any information you provide and the purchases you make, are all confidential and private. We only
use the information you provide to fill your orders, provide customer service assistance, and improve the content
of our site so that we may better meet your needs.
Your information-including your purchases, email and residential addresses, and credit card information-will never
be shared without your consent. Goddessy does not currently rent or sell information concerning our customers to
third parties.
wholesale information
Companies interested in purchasing wholesale will receive a forty percent discount
on most items listed in the catalog with the following requirements and minimums.
- Provide a copy of business license, state resale certificate, UBI card,
GST, etc. Please mail one copy along with your first order.
- Opening order must be a minimum of $50.00 retail.
- Purchasing retail items $3.75 and under follow quantity minimums outlined
in our wholesale terms and policies.
- Orders may be purchased with a Master Card, VISA, check or money order.
- To establish a Net 30 Day account, please submit name, address, phone &
fax number of three companies currently purchasing from on open credit.
Our complete catalog is available for $3.00 plus shipping of $3.20 priority
mail. For quick delivery, call our toll-free number and order with a MasterCard, Visa, or send a check or money
order, with your printed order form, to: Goddessy Co. P.O. Box 12, East Northport,NY 11731-1411.
ordering and shipping information
How to Place a Credit Card Order
Step One: Enter your credit card billing address. This address will serve as your default shipping address, unless
you specify a different shipping address in the form.
Step Two: Choose how you want your order to be shipped.
Step Three: Choose your payment method.
Step Four: You will be given an order confirmation number. You will need this number to track your order.
Ordering by Mail
- Print out the order page and mail your order with payment to:
Goddessy
P.O. Box 12
East Northport, NY 11731-1411
Payment Methods
You can pay by the following methods: U.S. issued Visa, MasterCard, are accepted with no additional surcharge.
For customer protection, we check all credit cards for potential fraud. If you would like to pay by check or money
order please print out a copy of the order form and mail it to: Goddessy P.O. Box 12, East Northport, NY 11731-1411.
Sales Tax
We are required to collect state sales tax for orders shipped within NY. We do not collect sales tax for orders
billed and shipped to other states.
Back Order Policies
If all items are in stock, they will be shipped to you immediately. For items that are not currently in stock,
we will send you your order as soon as it is in stock.
Shipping Policies
Actual shipping charges will be calculated based on the amount of the sale and the shipping method chosen. Please
note that processing your order will takes 2 to 3 days. Once your order has been processed, we will then ship your
order based on the shipping option chosen. Therefore, product handling, product availability and the shipping option
chosen will determine shipping time.
Your Order Confirmation Number
Once you place an order, you are given a confirmation number. Please print the page and keep it for your records.
account information
returns, exchanges and canceling
Return and Exchange Policies
Included in your order is an order form. Please fill out the back of the order form and send this along with your
package to Goddessy P.O. Box 12, East Northport, NY 11731-1411.
international orders
We do accept International orders. The preferred method of shipment is DHL.
contact us
Please feel free to contact us if you have any questions.
Email: Goddessy@godessy.net or Use the form
below
Mail:
Goddessy
P.O. Box 12
East Northport, NY 11731-1411
Pourette policies
Disclaimer
Please send for a copy of our wholesale terms and policies.
Copyright
Please send for a copy of our wholesale terms and policies.
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